Managed Support

Our experienced and qualified front line technical support, datacentre, operations and network connectivity teams are available on a 24x7x365 basis to assist with your services. They are trained in all aspects of managing the day to day operations of the colocation facilities. The technical support team is able to offer advice on backup and restoration, database optimisation, hack recovery, security auditing, virtualisation technologies as well as web hosting technologies and control panels.

Further to this, the company’s network engineering team monitor and manage the network from the network operations centre which is situated within our secure, robust tier III facility in Enfield. All engineers are trained to CCIE standards. They are able to advise and assist with any client requirement. This includes: clustering, emergency diagnostics, firewalls, load balancing, routing and switching and topology design and implementation.

Consultation Services

At Coreix, our experienced management and operations team will work with you to understand your concerns and challenges and put a plan in place which offers a unique solution for your company to cater to its requirements. We can offer solutions ranging from active global load balancing solutions for your mission critical applications, through to a managed backup and restore program for smaller projects.

The team at Coreix offer an array of disaster recovery products including manual and automatic failover including:

  • An automated Disc to Disc managed backup solution which is stored off-site with managed restoration.
  • Provision of Hot-Spare Equipment Hosting in multiple datacentres within the M25.
  • Constant replication across our Metro Ethernet at up to 10Gbps.
  • Active-Passive site configuration with virtualisation used on secondary site to minimise costs.
  • Multi-Site load balancing and clustering for automatic failover and restoration.
  • Active-Active site configuration for the most mission critical solutions.

To find out more, please don't hesitate to contact a member of the team - sales@coreix.net