We’re committed to round-the-clock support and respond to support requests in under 5 minutes, every day, all day. If there’s a problem and you can’t be available – rely on our on-site data centre and network teams to implement your escalation guidelines. With flexibility to add-on managed services, delivered by the same experienced team – your mission critical IT couldn’t be in better hands.
We go above and beyond to deliver our key SLAs:
100% uptime on our infrastructure and network
2 hour hardware replacement
On-site monitoring and maintenance 24/7/365
Benefit from the experience of our solutions architects who, for no additional cost, will work with you to create a best-fit infrastructure solution.
We can advise on clustering, firewalls, load balancing, routing, topology design and implementation – to achieve the security, scalability and resilience you need.
Insight.
Dedicated account manager focused on your business needs
Cost-effective.
1 hour free remote hands support per month, as standard
Experienced.
CCIE, JNCIE, RHCE and MCSE qualified teams
Use our client portal for real-time visibility and control and work with us to upscale or downscale at a moment’s notice.
Tap into our expertise across a wide range of hosting solutions and services including migration, disaster recovery and security.
Single servers to fully managed multi-site solutions.
Scalability is simple with us.
For colocation with access to 24/7 expert support.
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