Our experienced and qualified front line technical support, datacentre, operations and network connectivity teams are available on a 24x7x365 basis to assist with your services. They are trained in all aspects of managing the day to day operations of the colocation facilities.
The technical support team is able to offer advice on backup and restoration, database optimisation, hack recovery, security auditing, virtualisation technologies as well as web hosting technologies and control panels.
The technical support team is able to offer advice on the following:
Further to this, the company’s network engineering team monitors and manages the network from the network operations centre which is situated within our secure, robust tier III facility in Enfield.
All of our network engineers are trained to advise and assist with any client requirement to include:
Coreix has recently launched a real time client portal which will enable the company to monitor overall power utilisation across its London colocation facilities, and scale future requirements.
It will enable clients to:
At Coreix, we pride ourselves on providing best in class customer service where each customer is treated as a valuable client no matter what time of the day or night it is.
As such, our company offers:
As well as this, clients have access to the first line datacentre and network connectivity team which ensures that you as a customer can be reassure that your equipment is being monitored on a 24x7x365 basis. Customers are also encouraged to take part in joint marketing and PR initiatives to help enhance their reputation in the marketplace as a best in class provider of IT services.Contact a Coreix specialist