Coreix :: RapidManaged Services :: By Control Panel

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RapidManaged
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Home > RapidManaged > By Control Panel > Platinum

platinum managed services…

Coreix Platinum RapidManaged server management option is our top level of support for a server operating either cPanel, Plesk or DirectAdmin control panels, it features 5 hours technical support for your server and proactive updates on a monthly basis for all server software at a set monthly price.

Standard Features

Please see Bronze for full details of Standard Features

Coreix Support	24/7/365 Onsite Hands and Reboots

Reporting	Bandwidth Reporting, MyCoreix Online Portal, Online Ticketing.

Security	Network Based IDS
Monitoring

Please see Silver for full details of Monitoring Features NEW: free upgrade to 1 minute polling

Default Service Monitors	Ping (ICMP), DNS, FTP, HTTP, POP3, SMTP, IMAP

Default System Monitors	CPU Load, Drive Space

Default Process Monitors	MySQL

Setup, Migration and Recovery

Initial Server Setup	We will configure the server completely including setup of DNS servers, initial service configuration etc.

Initial Server Migration	If you are moving accounts from another server we will migrate them for you from the old server. You must have root access to cPanel on both servers.

Disaster Recovery	If your server crashes or is exploited and requires a operating system rebuild this will be carried out at no cost. Optionally we can restore your data from your old-drive/backup using your available, or billable Technical Support Time.

3rd Party Software Installation	Fantastico, CpanelPro, ClamAV, Mailscanner, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, ImageMagick, Perl modules, etc...

System Security and Optimisation

Default Installation	chkrootkit - detects hacker software and notifies you if any have been detected via email disable direct root access - Disable access to root by any means other than sudo or local console access php-suhosin - Module to greatly decrease PHP's attack surface. rkhunter - scanning tool to ensure your system does not have any backdoors or exploits service management - ensure only required services are running secure common hack locations - Secure /tmp, /var/tmp and /dev/shm to noexec, nosuid software firewall - CSF (cPanel), KISS (DirectAdmin), Plesk (Built In)

Optional Installation	Mod_Security - protects against common url based hack injections Mod_Evasive - defends http based attacks

Support Services

Admin Work	Platinum Management comes with 5 Hours per month of Technical Time included.

O/S & Software Updates	Updates to the O/S, Software and Control Panel are included. Fully proactive - updates to all software every month.

Coreix Platinum Management includes our fully proactive silver monitoring with free upgrade to 1 minute polling as well as Setup, Migration and Recovery of your server, system security and optimisation as well as 5 hours technical support and monthly updates to all software for your server at no additional cost.

View Platinum Management Pricing.

Contact a Solution Specialist Now!

08000 226734

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