We’re on your side

From building the right solution, to our managed services and responsive on-site support – we’ll feel like part of your team.

Existing client?

For technical support, please log in to your client portal.

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<5 minute initial response 24/7/365

We’re committed to round-the-clock support and respond to support requests in under 5 minutes, every day, all day. If there’s a problem and you can’t be available – rely on our on-site data centre and network teams to implement your escalation guidelines. With flexibility to add-on managed services, delivered by the same experienced team – your mission critical IT couldn’t be in better hands.

Above & beyond

We go above and beyond to deliver our key SLAs:

100% uptime icon

100% uptime on our infrastructure and network

2 Hour icon

2 hour hardware replacement

24/7 monitoring icon

On-site monitoring and maintenance 24/7/365

Intelligent solutions

Benefit from the experience of our solutions architects who, for no additional cost, will work with you to create a best-fit infrastructure solution.

We can advise on clustering, firewalls, load balancing, routing, topology design and implementation – to achieve the security, scalability and resilience you need.

Insight.

Dedicated account manager focused on your business needs

Cost-effective.

1 hour free remote hands support per month, as standard

Experienced.

CCIE, JNCIE, RHCE and MCSE qualified teams

Realtime visibility and control

Use our client portal for real-time visibility and control and work with us to upscale or downscale at a moment’s notice.

Our portal includes:

  • Real-time data centre / network activity / bandwidth reporting
  • Power usage stats and access to your individual iPDUs
  • Support ticket system with <5 minute response SLA
  • Contracts, SLAs, billing and payments
  • Direct access to your dedicated account manager

Our expertise

Tap into our expertise across a wide range of hosting solutions and services including migration, disaster recovery and security.

Dedicated servers

Single servers to fully managed multi-site solutions.

Cloud

Scalability is simple with us.

Colocation

For colocation with access to 24/7 expert support.

Could colocation transform your IT strategy?

Talk to us