Coreix Managed Servers

A fire at a major carrier hotel in Toronto left several data centre customers offline for hours over the weekend. Peer 1 Networks reported that a fire broke out at 2:26 am Sunday in an eighth-floor electrical room at 151 Front Street, the city’s primary telecom hub. The fire broke out in a section of Peer 1 Networks’ colocation facility housing UPS equipment, causing power to be shut off to the seventh and eight floors, and prompting a vigorous response from Toronto emergency services, which dispatched at least 17 fire units to the building.

“There was a fire which was localized to the 802 Suite UPS room within the 151 Front Street Facility,” Peer 1 reported on its forum. “The Fire Department mitigated the fire with dry chemical and CO2 extinguishers. No water was used, and all PEER 1 equipment (with the exception of the UPS), and ALL client equipment is unharmed.” Peer 1 said it was able to bypass the UPS system – which typically is positioned between the utility feed and the data centre – and restore power to the affected areas by 5 am Eastern time Sunday morning.

Source: Data Center Knowledge

Rackspace Hosting expects to issue customer service credits from Monday’s data centre outage of between US$2.5 million and US$3.5 million, the company has announced in an SEC filing.

A series of equipment failures contributed to the power outage at a Rackspace data centre near Dallas, where several parts of the facility lost power. The most significant failure involved a bank of generators that malfunctioned, leaving several computing clusters without backup power. Other failures involved equipment that connects the data centre to its two utility feeds, a UPS system and a transfer switch. The outage affected two of the four phases of data centre space in the facility in Grapevine, Texas.

Source: SEC